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Business Policies

Wholesale Minimum

There is a $75 minimum on all wholesale orders. Free shipping on wholesale orders over $350 excluding cubes, drums and totes. All Vermont Soap branded products are 100% Manufacturers Guaranteed. Return any Vermont Soap brand product within 90 days for credit or refund. Returns must come to us in saleable condition. Vermont Soap does not pay return freight unless we made an error which caused you to return the product.

Terms for Business Customers

We grant net 15 terms for retail stores and net 30 to chain stores upon receipt of three good business references and a credit check. To apply for terms, please complete our credit application – available here. Customers are expected to pay their bills on the agreed upon schedule. Credit is earned: Vermont Soap will always revoke credit lines on late paying accounts.

Payment Methods

We accept VISA, MasterCard, Discover and Phone-checks.

Vermont Soap never ships on an open invoice.


We ship Best Way unless instructed differently. For us this usually means FedEx Ground for most wholesale orders or USPS for very small and sample orders.
Order Processing Time
Most wholesale orders ship within 3-4 business days. Custom or especially large orders may take longer.

Expedited Hot Rush Shipping

Hot Rush designated orders go to the top of the order pile, and are guaranteed same day shipment. The fee for this service is $25. It is not always possible to honor a Hot Rush. Here are the criteria:

  • We receive the order before 12 Noon EST, and shipping is not closing early that day.
  • We have everything in stock. The item must be sitting on the shelf ready to go. We cannot guarantee same day shipment for items that must be made up, (e.g. sudzy putty, custom crate displays or special filling requests).
  • The customer does not have an open invoice, and has been paying their invoices in a timely manner.
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